{"id":65233,"date":"2021-03-08T12:50:00","date_gmt":"2021-03-08T11:50:00","guid":{"rendered":"https:\/\/www.captrader.com\/?post_type=presse&#038;p=65233"},"modified":"2026-01-14T15:06:57","modified_gmt":"2026-01-14T14:06:57","slug":"awards-for-captaders-clients-trust-the-online-broker-captader","status":"publish","type":"presse","link":"https:\/\/www.captrader.com\/en\/presse\/auszeichnungen-fuer-captrader-kundinnen-und-kunden-vertrauen-dem-online-broker-captrader\/","title":{"rendered":"Awards for CapTrader: Customers trust the online broker CapTrader"},"content":{"rendered":"<p>In times of ever-increasing competition among online brokers, trust is the most important currency. The D\u00fcsseldorf-based online broker <strong>CapTrader<\/strong> has reached a crucial milestone here: In a large-scale study of <strong>Focus Money<\/strong> and the analysis company ServiceValue ranked the company with the predicate <strong>\u201eOutstanding\"<\/strong> in der Kategorie <strong>\u201eHigh customer loyalty\"<\/strong> <a href=\"https:\/\/www.captrader.com\/en\/awards\/\">excellent<\/a>.<\/p>\n<h2>What keeps customers hooked on CapTrader<\/h2>\n<p>For the study titled \u201eDeutschland Test,\" over 2,300 companies from 220 industries were examined. CapTrader's top position here is no coincidence. Customer loyalty to the broker is based on a stable foundation of performance and reliability. Christian Korte, Head of Marketing &amp; PR at CapTrader, sums it up: \u201eOnce they come to us, they stay.\"<\/p>\n<p>But what are the concrete reasons for this loyalty? Customers appreciate above all:<\/p>\n<ul>\n<li><strong>Reliability<\/strong> Stable and powerful <a href=\"https:\/\/www.captrader.com\/en\/platforms\/\">Trading platforms<\/a> are the be-all and end-all in trading.<\/li>\n<li><strong>Accessibility<\/strong> A competent <a href=\"https:\/\/www.captrader.com\/en\/contact\/\">Customer support<\/a>, who is quickly available for questions.<\/li>\n<li><strong><a href=\"https:\/\/www.captrader.com\/en\/conditions\/\">Conditions<\/a>:<\/strong> Transparent and permanently affordable fee structures with no hidden costs.<\/li>\n<li><strong>Knowledge transfer<\/strong> A wide range of training and <a href=\"https:\/\/www.captrader.com\/en\/webinars\/\">Webinars<\/a>, that actively supports customers' investment success.<\/li>\n<\/ul>\n<h2>Recommendation as the highest praise<\/h2>\n<p>High customer loyalty goes hand in hand with another impressive metric: the referral rate. A study by the daily newspaper BILD already found that CapTrader is recommended by its customers to friends and acquaintances more often than average. In the \u201eCustody banks\" industry, the broker received the \u201eHigh recommendation\" seal.<\/p>\n<h2>Strategies for Long-Term Success<\/h2>\n<p>Andreas Wei\u00df, Managing Director at CapTrader, sees the award as a confirmation of the long-term strategy: \u201eWe offer access to numerous <a href=\"https:\/\/www.captrader.com\/en\/trading-places\/\">Stock exchanges<\/a>... so that our clients become more successful.\" A trader who is successful sees no reason to change partners. The \u201eOutstanding\" award underscores that CapTrader has perfectly mastered this cycle of quality and success.<\/p>\n<h2>Conclusion<\/h2>\n<p>The renewed award by Focus Money is a clear signal to all investors seeking a reliable partner for their stock market activities. Highest customer loyalty is the result of daily top performance in service and conditions \u2013 two areas in which CapTrader has set standards for over a decade.<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-65233","presse","type-presse","status-publish","hentry"],"acf":{"pdf_datei":11661},"_links":{"self":[{"href":"https:\/\/www.captrader.com\/en\/wp-json\/wp\/v2\/presse\/65233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.captrader.com\/en\/wp-json\/wp\/v2\/presse"}],"about":[{"href":"https:\/\/www.captrader.com\/en\/wp-json\/wp\/v2\/types\/presse"}],"wp:attachment":[{"href":"https:\/\/www.captrader.com\/en\/wp-json\/wp\/v2\/media?parent=65233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}