{"id":65260,"date":"2025-08-26T12:50:20","date_gmt":"2025-08-26T10:50:20","guid":{"rendered":"https:\/\/www.captrader.com\/?post_type=presse&#038;p=65260"},"modified":"2026-01-14T14:54:38","modified_gmt":"2026-01-14T13:54:38","slug":"captrader-again-awarded-best-brokerage-app-and-best-customer-support","status":"publish","type":"presse","link":"https:\/\/www.captrader.com\/en\/presse\/captrader-erneut-zur-besten-brokerage-app-und-fuer-besten-kundensupport-ausgezeichnet\/","title":{"rendered":"CapTrader once again named best brokerage app and best customer support"},"content":{"rendered":"<p>A historic series of successes continues: For the <strong>fifth time in a row<\/strong> the D\u00fcsseldorf-based online broker <strong>CapTrader<\/strong> from the trade magazine <strong>B\u00d6RSE ONLINE<\/strong> as <strong>\u201eBest brokerage app\"<\/strong> in the category Broker <a href=\"https:\/\/www.captrader.com\/en\/awards\/\">excellent<\/a>. Together with the renewed victory in the <strong>\u201eBest customer support\"<\/strong> CapTrader cements its reputation as a quality leader in the German financial market.<\/p>\n<h2>Readers' and experts' vote<\/h2>\n<p>The success is based on a tough two-stage selection process. Firstly, 18 broker apps were evaluated according to 210 individual criteria as part of a reader survey. Secondly, the German Customer Institute (DKI) confirmed CapTrader's top position in its latest study. The consistency with which the broker asserts itself against the competition is impressive proof of the continuous development of the <a href=\"https:\/\/www.captrader.com\/en\/platforms\/\">Platform<\/a>.<\/p>\n<h2>Innovation as the engine for success<\/h2>\n<p>A decisive factor for the award in 2025 was the expansion of the portfolio with the new <strong>CapTrader Easy App<\/strong>. While the proven <a href=\"https:\/\/www.captrader.com\/en\/platforms\/trading-app\/\">Main app<\/a> with in-depth analysis tools for professionals, the Easy App provides an intuitive introduction for less experienced investors. \u201eAt the same time, the results... confirm that our platform also impresses with its sophisticated study design,\" says Managing Director Christian Wei\u00df.<\/p>\n<h2>Service as a decisive competitive advantage<\/h2>\n<p>Winning the \u201eBest Customer Support\" award once again shows that CapTrader does not neglect the human factor. In an era of automation, investors appreciate the fast, competent and personal help provided by the D\u00fcsseldorf team. Whether via telephone, live chat or e-mail - CapTrader remains accessible and reliable for its customers. <a href=\"https:\/\/www.captrader.com\/en\/contact\/\">Get in touch with us<\/a>.<\/p>\n<p>The award covers the trading of over 1.2 million <a href=\"https:\/\/www.captrader.com\/en\/tradable-products\/\">Securities<\/a> an 160 <a href=\"https:\/\/www.captrader.com\/en\/trading-places\/\">Stock exchanges<\/a> worldwide. This huge selection, combined with award-winning support, makes CapTrader the first choice for traders across Germany.<\/p>\n<h2>Conclusion<\/h2>\n<p>Being at the top for five years in a row is no coincidence, but the result of excellent work. The renewed gold medal at B\u00d6RSE ONLINE confirms this: If you don't want to compromise when it comes to apps and service, you can't go past CapTrader. <a href=\"https:\/\/www.captrader.com\/en\/open-a-securities-account\/\">Open your custody account now<\/a>.<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-65260","presse","type-presse","status-publish","hentry"],"acf":{"pdf_datei":63219},"_links":{"self":[{"href":"https:\/\/www.captrader.com\/en\/wp-json\/wp\/v2\/presse\/65260","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.captrader.com\/en\/wp-json\/wp\/v2\/presse"}],"about":[{"href":"https:\/\/www.captrader.com\/en\/wp-json\/wp\/v2\/types\/presse"}],"wp:attachment":[{"href":"https:\/\/www.captrader.com\/en\/wp-json\/wp\/v2\/media?parent=65260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}