A historic series of successes continues: For the fifth time in a row the Düsseldorf-based online broker CapTrader from the trade magazine BÖRSE ONLINE as „Best brokerage app" in the category Broker excellent. Together with the renewed victory in the „Best customer support" CapTrader cements its reputation as a quality leader in the German financial market.
Readers' and experts' vote
The success is based on a tough two-stage selection process. Firstly, 18 broker apps were evaluated according to 210 individual criteria as part of a reader survey. Secondly, the German Customer Institute (DKI) confirmed CapTrader's top position in its latest study. The consistency with which the broker asserts itself against the competition is impressive proof of the continuous development of the Platform.
Innovation as the engine for success
A decisive factor for the award in 2025 was the expansion of the portfolio with the new CapTrader Easy App. While the proven Main app with in-depth analysis tools for professionals, the Easy App provides an intuitive introduction for less experienced investors. „At the same time, the results... confirm that our platform also impresses with its sophisticated study design," says Managing Director Christian Weiß.
Service as a decisive competitive advantage
Winning the „Best Customer Support" award once again shows that CapTrader does not neglect the human factor. In an era of automation, investors appreciate the fast, competent and personal help provided by the Düsseldorf team. Whether via telephone, live chat or e-mail - CapTrader remains accessible and reliable for its customers. Get in touch with us.
The award covers the trading of over 1.2 million Securities an 160 Stock exchanges worldwide. This huge selection, combined with award-winning support, makes CapTrader the first choice for traders across Germany.
Conclusion
Being at the top for five years in a row is no coincidence, but the result of excellent work. The renewed gold medal at BÖRSE ONLINE confirms this: If you don't want to compromise when it comes to apps and service, you can't go past CapTrader. Open your custody account now.