YOUR QUESTIONS - OUR ANSWERS
If you are interested in any of CapTrader's services, have questions or comments, or would like help opening an account, you can find your personal contact here.
You can reach us Monday to Friday on the free service number, via live chat or by email: info@captrader.com
FREE HOTLINE (GERMANY): 0800-8723370
FREE HOTLINE (WORLDWIDE): 00800-08723370
CapTrader GmbH
| Free Hotline (Germany Mo.-Fr. 08:30-20:00h) | 0800-8723370 |
| Free Hotline (Worldwide Mo.-Fr. 08:30-20:00h) | 00800-08723370 |
| Phone center (08:30-20:00h) | 0049 211 740786 00 |
| Fax | 0049 211 740786 90 |
Emergency telephone numbers Interactive Brokers (no support)*
| Free Hotline Europe (Interactive Brokers 09:00-18:00h) | 0080 042 276 537 |
| Hotline outside Europe (Interactive Brokers 09:00-18:00h) | 0041 417 269 500 |
| Hotline USA (Interactive Brokers 19:00-01:00h) | 001 866 694 2757 |
| Hotline Hong Kong (Interactive Brokers 01:00-09:00h) | 00852 2156 7907 |
* In principle, orders can only be placed online. In case of technical failures or other causes that prevent access to these trading platforms, open positions can be closed directly by telephone as market orders via Interactive Brokers without exception. New positions cannot be opened.
Our callback service
Arrange a callback appointment and we will be happy to call you back. Please just indicate the desired time and an employee will get back to you.
NOW CONTACT US
APPROACH & PARKING
You will find CapTrader in the center of Düsseldorf (building complex Industrieclub/Steigenberger Parkhotel) directly opposite the "Kaufhof".
Our address
Elberfelder street 2
40213 Düsseldorf
Phone: +49 (0)211 740 786 00
Fax: +49 (0)211 740 786 90
E-mail: info@captrader.com
Public transport
Stop "Heinrich-Heine-Allee
From Düsseldorf main station you can use all subways with destination "Messe", "Duisburg", "Oberkassel", "Neuss", "Lörick", "Krefeld" (U70, U74, U75, U76, U77, U78, U79).
Furthermore, the subway lines U71, U72, U73 and U83 and the bus lines 780, 782 and 785 stop at Heinrich-Heine-Allee.
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GERMANY'S MULTIPLE AWARD-WINNING ONLINE BROKER
