YOUR QUESTIONS - OUR ANSWERS
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Especially at the beginning of your trading career, you will have some questions that many other traders have already asked before you. In this case, in addition to our multiple award-winning customer support, which you can reach via free hotline, live chat or quite classically via e-mail, you can also use our large questions and answers section on this page. So please feel free to use our search box and let us answer your questions. We have also put together an overview of very common questions that can help you get started trading with CapTrader and beyond. Please do not hesitate to contact us personally - we look forward to hearing from you!
FAQ OPEN DEPOT
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Securities account transfer of many securities via Excel
Before opening a deposit with CapTrader
First steps after opening a securities account
Before opening a corporate account with CapTrader - questions and important documents
What are the differences between cash and margin accounts?
How does the withholding tax advance reduction work at CapTrader?
What is the account structure for deposits in the UK?
How do I transfer my securities account to CapTrader?
Instruction securities account transfer from IB to CapTrader
FAQ ACCOUNT MANAGEMENT (CLIENT PORTAL)
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How do I exchange foreign currencies in the account management (Client Portal)?
How to change the account type of the deposit?
How do I apply for a trading authorization?
How do I create a bank statement?
How do I create the deposit note?
Definition for professional users according to NYSE and other US exchanges
How do I subscribe to market data?
How do I sign up for the Stock Return Optimization Program?
How do I use the mutual fund / ETF replicator?
How do I change the amount in the Paper Trading account?
How do I reset my Paper Trading password?
How do I activate my paper trading account?
Questionnaire on "NON-PROFESSIONAL" status for market data subscriptions
How do I update the tax information?
How can I automate the delivery of account statements?
How does the internal position transfer work?
How does the internal cash transfer work?
What are the contents of the bank statement?
How does the Professional Client classification work?
How to change the email in the account?
All information about taxes with your CapTrader securities account
FAQ TRADER WORKSTATION TWS
FAQ TAXES
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