Historic success for the Düsseldorf-based online broker: For the third time in a row was CapTrader from the trade magazine BÖRSE ONLINE with the title „Best brokerage app" excellent. In an increasingly competitive mobile trading market, CapTrader demonstrates exceptional consistency in terms of quality, technology and customer satisfaction.
Undisputed leader in the DKI quality test
The study by the German Customer Institute (DKI) was based on over 245 individual criteria. From usability to the range of services and security, nothing was left to chance. CapTrader prevailed against 14 well-known competitors and secured the overall victory. Particularly impressive: the broker ranked first in both „range of services" and „customer service".
BÖRSE ONLINE (issue 28/2023) puts it in a nutshell: „In the overall ranking of broker offerings, the App of CapTrader at the top."
Global trade freedom in one hand
What does the CapTrader app so superior? It's the combination of professional tools and maximum reach. Users can Stocks, Options, Futures, bonds, ETFs, Fund and raw materials to over 150 Stock exchanges trade worldwide - and all from a single app. Andreas Weiß, Managing Director at CapTrader, emphasizes: „We offer access to numerous stock exchanges, and at very reasonable prices. Conditions, with only one account."
Speed and competence in service
A real highlight of the test was the response time of the support team. On average, CapTrader's service staff answered calls after only 18 seconds against. In a world where every second can count, this availability is an invaluable advantage for active traders. Friendliness and professional expertise rounded off the overall picture and ensured first place in the „Best Customer Service" category.
Conclusion
The hat-trick is perfect! The renewed award as „Best Brokerage App" is the well-deserved reward for the tireless work of the Düsseldorf team. CapTrader remains the absolute reference in Germany for investors who do not want to compromise on trading choice and service when on the move.