Quality wins - and permanently. For the second time in a row, the Düsseldorf-based online broker CapTrader from the renowned magazine BÖRSE ONLINE with the title „Best brokerage app" excellent. In a field of 18 German banks and brokers, CapTrader was able to defend its top position and once again set an exclamation mark in mobile trading.
Endurance test by the DKI: 200 individual criteria
The study was carried out by the German Customer Institute (DKI) on behalf of BÖRSE ONLINE. The apps were put through their paces on the basis of over 200 individual criteria. In the end, two first places were awarded to CapTrader: overall victory and top scores in the sub-areas „Range of services" and „Customer service". As BÖRSE ONLINE aptly explained: „CapTrader impressed in the test both in terms of its range of services and customer service."
Everything under control: from shares to commodities
The testers were particularly impressed by the enormous Product variety. While many neo-brokers only offer a limited universe in their apps, the CapTrader app trading in an above-average number of products: Shares, Options, Futures, bonds, ETFs, Fund and raw materials are just a tap away. This makes the app a fully-fledged control center for the entire portfolio.
In the „Range of services" section, CapTrader also scored points with helpful additional functions such as Demo accounts, financial analyses and comprehensive information on current market topics directly in the application.
Excellent service - also mobile
Another decisive factor for success was customer service. Test calls and test e-mails were sent to measure response times and professional competence. „Best service at CapTrader" was the clear verdict. Whether call-back service or appointment booking - CapTrader proves that modern technology and human competence are not a contradiction in terms.
Conclusion
Defending the title of „Best Brokerage App" underlines that CapTrader has the right focus. Anyone who wants to act independently, soundly and flexibly on the markets will find the CapTrader app the ideal tool for their personal investment success.