FAQ
Margin calculation
Margin cover is the minimum amount of collateral that must be held in your portfolio.
Calculation of collateral (deposit in UK)
If you are resident outside the EU (EEA) and have opened a margin account with CapTrader, you...
Questionnaire on "NON-PROFESSIONAL" status for market data subscriptions
The NYSE, as well as most other U.S. exchanges, requires vendors to verify the market data subscriber status of each customer....
How do I update the tax information?
Log in to the account management (Client Portal) and click on the > User icon in the top right-hand corner and...
How can I automate the delivery of account statements?
Would you like to receive account statements by e-mail every month or even daily? Then show...
How does the internal position transfer work?
If you have opened several securities accounts with CapTrader in the same name or have positions in the same...
How does the internal cash transfer work?
If you have opened several securities accounts in the same name with CapTrader or if you...
What are the contents of the account statement?
On this page we show you what you can see in the standard account statement at CapTrader in the...
How does the Professional Client classification work?
As a private customer, you are generally classified as a retail customer with CapTrader. In this...
What are the differences between cash and margin accounts?
At CapTrader you have the option of choosing between the different account types cash account and margin account....